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Red Bank Cider Logo
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About Us

This web site is owned and operated by Red Bank Cider who are completely dedicated to providing you with quality products! We strive to exceed your expectations. If you have any suggestions or comments or if you need to contact us, please email us using the link on the store page or use the details below.

Our Contact details:
Red Bank Cider
Unit 22b, Bradley Fold Trading Estate, Radcliffe Moor Road, Bolton, Lancashire. BL2 6RT United Kingdom
Phone: +44 (0)1204 402222
Fax:
Email: lee [at] redbankcider [dot] co [dot] uk
Not VAT Registered


Company number: <Put company number here>

Making A Purchase

You must be over 18 years of age to purchase alcohol from this website. Just browse our store, and the feed back from customers who have purchased the products. Click to add any items that you wish to buy into the shopping cart. After you have finished your selection, click on 'Checkout' and you will be asked for a few details that we need to be able to complete the order.

To receive an online discount you must pay online. We accept Visa and MasterCard, American Express & Paypal.
If you do not wish to pay online, you may on collection. If you have made a mistake in your order and cannot correct it in the shopping cart, email us and we will correct the mistake.

When confirmation of your order is received, this is to indicate that we have received your order. It does not indicate that a contract exists between us. We will indicate acceptance of your order, and hence a contract between us, when we send you an invoice. We have included this term to protect us in the case that a mistake has been made in pricing, we have inadvertently under-priced goods, or we are no longer able to supply a particular product for some reason. In the case of a change of price, we will always contact you first to ensure that the price is acceptable.

Purchases to be collected in person from our premises must be made by persons over the age of 18 (ID may be required).

Shipping And Handling (Ignore if not applicable)

Deliveries must be signed for by someone over the age of 18 years, at the main or the alternative delivery address such as a neighbours house (please specify in the delivery instructions). Usually we cannot leave alchohol in sheds or bins etc.
It must be somewhere safe and signed for. For special delivery arrangements please contact us.

Tracking Deliveries

To track your delivery, rearranging a delivery, or make a collection please visit http://www.yodel.co.uk/track/


Collections - Orders can be collected from our premises:-

Red Bank Cider
Unit 22b, Bradley Fold Trading Estate, Radcliffe Moor Road, Bolton, Lancashire. BL2 6RT United Kingdom

Opening hours are set out on our Home page and facebook.

Please bring a copy of your order and proof of payment on collection.

Delivery Schedule

Trade deliveries arre normally scheduled on Thursdays and Fridays.

You must inform us (ring & confirm by email) within 24 hours if there is a problem with any product, quoting your order number.

You agree that proof of delivery supplied by ourselves or our delivery company is sufficient evidence to establish that goods have been received.

Back Orders

As our cider is produced fresh, please allow 2-3 days for production. You will always be emailed with the option to cancel your order if you would rather not wait.

Tax Charges

We are currently not VAT registered therefore do not charge VAT.

Credit Card Security

When the order is placed at our website, credit card numbers are encrypted using 128 bit encryption. They are only decrypted after they reach our computer. They are not held in clear text on any web site.

Guarantee

We offer a truly no-quibble returns policy, so if you're dissatified with your purchase after sampling it, give us a ring or email us so we have the opportunity to sort any problem. If we still can't sort it, return it to us for a full refund.

Our Cider, Wine and Perry are not mass produced, they are wholesome products made from real fruit, fermented with yeast. Each batch is therefore unique to the each harvest.

Each box is produced individually, with minimal filtration and little or no artificials. Due to the traditional nature of crafting artisan cider, products will have lots of the natrual "goodness" of the fruit still in, and may therefore be cloudy (like traditional scrumpy) or have small amounts of yeast present. This is harmless but some bottles may need to settle and be poured gradually like "real ale" leaving any "lees" at the base of the bottle. Some cider drinkers may prefer to shake bottles which disperses the yeast. With bag in boxes, given a few days or weeks of warmer conditions (& food e.g. sugar) fermentation may restart. If this happens the yeast will produce C02 gas which harmless, but the bag in box will enlarge - simply place the bag in box tap upright and vent to release any excess C02.

All our products are best stored refrigerated - e.g. store Bag in Boxes at 4C ( to inhibit yeast etc.) Bag in Boxes are best consumed "Fresh" although may keep for longer if the storage temperature is around 1 to 2C (but not freezing as this will seperate the alcohol etc.)

Enjoy!

Reaching Us

If you need to reach us, please email us using the link on the store page, alternatively, you can call on +44 (0)1204 402222 (International +44 +44 (0)1204 402222) or fax us on or write to us at Unit 22b, Bradley Fold Trading Estate, Radcliffe Moor Road, Bolton, Lancashire. BL2 6RT United Kingdom

Privacy Policy

Red Bank Cider do not disclose buyers' information to third parties other than when order details are processed as part of the order fulfilment. In this case, the third party will not disclose any of the details to any other third party.

Cookies are used on this shopping site where they are strictly necessary for the site functionality. They are used to aid navigation, and to keep track of the contents of your shopping cart. If you log in to an account, your logged-in status is recorded in a temporary cookie. If you select the 'Remember Me' Option in the checkout, a cookie will be used to remember your details. You can turn off cookies by blocking them in your browser Privacy settings. If you turn off cookies, you will be unable to place orders or benefit from the other features that use them.

Data collected by this site is used to:
a. Take and fulfil customer orders.
b. Administer and enhance the site and service.
c. Only disclose information to third-parties for goods delivery purposes.

Returns Policy

We offer a truly no-quibble returns policy, so if you're dissatified with your purchase after sampling it, return it to us for a full refund.

Your rights to return goods are protected under current consumer regulations. You are entitled to cancel your order within 7 working days for a full refund. You are responsible for the cost and risk of loss or damage when returning the goods. This cancellation policy does not affect your rights when we are at fault.

Trade products offered on a "Sale or Return Basis" may be returned by the purchaser, in a clean, unopened, saleable condition no more than 10 days after delivery - provided they have been kept in refrigerated environment - no greater than 10C. Bag in Boxes which have been damaged or "blown up" cannot be refunded. If required, a collection service can be arranged at a cost of £40 (depending on distance) for larger returns which will be credited.

These terms apply to your order. We may change our terms and conditions at any time for future orders. None of these terms affect your legal rights.

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Show/Hide Reviews

Feedback for Red Bank Cider has been compiled from reviews.

Date Product Score Customer Comment
Date: Product:

Real Cider Discovery Evening

  • Customer also bought: .... :
  • Medium Real Cider 500ml x 3 Bottles
Score:
Service:++Product:++
Customer Comment:

Friendly
Helpful
Knowledgeable

Date: Product:

Vintage Dry 500ml x 3 Bottles

  • Customer also bought: .... :
  • Vintage Dry 500ml Bottle
  • Medium 500ml Bottle
  • Medium Real Cider 500ml x 3 Bottles
  • Admiral's Rum Cider
Score:
Service:++
Customer Comment:

Great cider, great service.

Date: Product:

Medium 500ml Bottle

  • Customer also bought: .... :
  • Fruit Combo Cider 500ml Bottle - Blueberry
Score:
Service:++
Customer Comment:

Brilliant cider !

Date: Product:

Real Cider Discovery Evening

Score:
Service:++Product:++
Customer Comment:

As someone who hasn't drunk cider for years due bad experiences with it and scrumpy in my student days I wasn't sure what to expect of a cider tasting in Bolton. However you have to be sociable so I went along with birthday daughter and friends. I have to say I was pleasantly surprised. Cider was not how I remembered it! Lee explained about each sample and I tried them all. He was very friendly and helpful and knowledgeable about his products.

Date: Product:

Admirals Rum Flavoured Cider 500ml

Score:
Service:++Product:nyt
Customer Comment:

very friendly, bought a gift pack after trying the cider previously

Date: Product:

Autumn Orchard Proper Cider 4.9L Bronze Award Winner

  • Customer also bought: .... :
  • Vino Spumante Prosecco 5 Star Rated
Score:
Service:++Product:++
Customer Comment:

Red Bank Cider are Craftsmen ( and women ) in the true sense of the word, Excellent !

Date: Product:

Medium 500ml Bottle

  • Customer also bought: .... :
  • Fruit Combo Cider 500ml Bottle - Raspberry
  • Fruit Combo Cider 500ml Bottle - Blueberry
Score:
Service:+Product:+
Customer Comment:

We were hanging around for a while without any comment from staff to say they would be with us shortly .
No where to sit and wait , I think


On 09-Sep-2017 the supplier responded:
Thanks our shop does get busy, it's great that people get to try before they buy. We trust youdidn't have too long to wait - several bar stools, and table seating are provided to relax in.

Date: Product:

Autumn Orchard Party Box with Gift Set plus FREE Bottle of Prosecco (DOC) 5 Star Rated

Score:
Service:++Product:++
Customer Comment:

Great service. Really friendly and passionate about their product.
Product tastes amazing and will be returning soon for more

Date: Product:

Fruit Cider 500ml x 3 Bottles - Blueberry

Score:
Service:++
Customer Comment:

Great cider, great service! Would recommend to anyone.

Date: Product:

Fruit Combo Cider 500ml Bottle - Raspberry

  • Customer also bought: .... :
  • Fruit Combo Cider 500ml Bottle - Blueberry
  • Fruit Combo Cider 500ml Bottle - Strawberry
  • Medium 500ml Bottle
Score:
Service:++Product:++
Customer Comment:

Had a tasting of a few different ciders and really enjoyed all of them. Really welcoming and friendly as well. The ciders are lovely! Really enjoy them ??